Contact Family Matters

Thank you for your interest in Family Matters. We are here to help you with your issues and questions! Feel free to contact us via phone, email, or our contact form here on this page.

Some of your questions may be answered in the MoneyCard Quick Start Guide.

Contact Info:

VISA MoneyCard Customer Service: 1-877-878-0435

ATM Companion Card Customer Service: 1-877-878-0435

If you are an employer and would like more information on our products and what they can do for your company, click here to fill out a request form.

The Family Matters MoneyCard is issued by First California Bank pursuant to a license from Visa® U.S.A. Inc. First California Bank is a member of the Federal Deposit Insurance Corporation ("FDIC") and all cardholders funds are insured by the FDIC in accordance with the FDIC's applicable terms and conditions. Program managed by F.M.F.S. LLC a wholly owned subsidiary of E.M.P. Inc., a registered ISO of First California Bank.